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Privacy Statement
WebSmart UK knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting WebSmart UK, you are accepting the practices described in this Privacy Notice.
This privacy statement was last updated on 19/01/04. WebSmart UK has created this privacy statement in order to disclose our information gathering and dissemination practices for this Web sites, www.websmart-uk.com and www.websmart-uk.co.uk
Upon reading this privacy statement, you will know:
1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Web site.
2. The organisation collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under WebSmart UK’s control.
7. How you can access and correct any inaccuracies in the information collected about you.
Questions regarding this statement should be directed to the WebSmart UK’s site co-ordinator by using our contact form or writing to us at the following address:
Office No. 1, The Anchor, Horton Road, Stanwell Moor, Staines, TW19 6AQ.
To return to the page you came from, please use the "Back" button on your browser.
If you feel that WebSmart UK has not complied with the policies outlined in this privacy statement please use our contact form
WebSmart UK reserves the right to change this policy at any time by notifying users through a notice posted on websmart-uk.com or by E-mail, of the existence of a new privacy policy or any updates.
WebSmart UK Privacy Statement
WebSmart UK is the sole owner of the information it gathers on its site. WebSmart UK will only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site.
We NEVER sell, rent or abuse any information you give us.
What Information is Collected and How it is Used?
· Contact Us
We collect contact information such as First Name, Surname, E-mail address, phone number, and company information such as company name and potential Web site URL. This information is used to answer the questions asked and provide the services requested.
We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and services, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
· Lead Generation
Individuals may express interest in learning more about WebSmart UK’s product offerings through the Contact Us page. WebSmart UK will collect contact information such as name, company name, E-mail address, and phone number. Demographic data such as services that you are interested in are also collected. This information will be used to follow up with you on your interests. We will contact you once regarding our products and subsequent contacts will be based upon the outcome of the initial contact (i.e. follow up to answer additional questions).
Some WebSmart UK products are provided by WebSmart UK and a Partner. This Partner may not use your information for any purpose other than to contact you about the product.
WebSmart UK will use the demographic data to learn more about the people and organisations that are interested in WebSmart UK’s products to better target our marketing efforts. We may share aggregated demographic with outside parties to showcase the level of interest in WebSmart UK’s products. No personal information will be shared.
Individuals may also choose to opt-in to receive updates regarding new WebSmart UK services or WebSmart UK’s monthly newsletter. If you opted-in to receive product updates or the newsletter, WebSmart UK will use your E-mail address to send the requested emailed. To unsubscribe from these E-mails, see the Unsubscribe section below.
· Customer Satisfaction Survey
Customers will be invited to participate in WebSmart UK’s Customer Satisfaction Survey. The survey asks you various questions with regards to your service and ongoing maintenance programs. The answers you provide are anonymous unless you choose to provide us with your contact information. WebSmart UK will use survey data to improve its product and service offerings. If you choose to no longer be a part of the survey you may unsubscribe byusing our contact form and indicate that you would no longer like to be contacted by WebSmart UK.
Customers may provide contact information in order to help WebSmart UK create case studies and testimonials on the effects of having a web site. WebSmart UK will use this information to follow up with the Customer on these issues.
WebSmart UK may share aggregated survey data with outside parties to showcase the level of customer satisfaction with WebSmart UK’s products. No personal information will be shared.
· Logged Files and Cookies
The WebSmart UK Web site logs IP addresses and browser types for systems administration purposes. These logs will be analysed to improve the value of the materials available on the web site. A user’s session will be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information.
This Web site does not use cookies.
Third Party Service Providers
WebSmart UK contracts with a third party to assist us in managing certain functions on our Web site, such as sending out our newsletters. WebSmart UK only provides third party service providers with the information necessary to carry out the service (i.e. only E-mail addresses are provided to the party sending the newsletter on WebSmart UK’s behalf). Third party service providers are contractually prevented from using the information received from WebSmart UK for any purpose other than those dictated by WebSmart UK.
Links
The WebSmart UK Web site contains links to other Web sites. We encourage you to visit these Web sites to learn more about web design and services. Please note that these Web sites' privacy policies may differ from those of WebSmart UK. We encourage you to read the privacy statement of any Web site you may visit.
Choices Regarding the Use of Your Information
How to Unsubscribe from WebSmart UK E-mail Publications
· Lead Generation Survey
To unsubscribe from receiving WebSmart UK Product Updates let us know by using our contact form .
To unsubscribe from any of the above publications you may also let us know by using our contact form stating the name of the publication from which you wish to be unsubscribed.
How to Access and Update User Information
Reasonable access to personally identifiable information will be provided within 30 days at no cost to the user. If access cannot be provided within that timeframe, WebSmart UK will provide the user a date when the information will be provided. If for some reason access is denied, WebSmart UK will provide an explanation as why access has been denied.
· Contact Us
If you need to update your E-mail address, please contact WebSmart UK by using our contact form. Alternatively, you may unsubscribe from the publication using your old E-mail address and re-subscribing using your new e-mail address.
· Lead Generation Survey
If you need to update your contact information, please contact WebSmart UK by using our contact form.
For Customers Only
· Administrative E-mail
Customers’ e-mail address and/or mailing address is used to send WebSmart UK’s administrative notices regarding WebSmart UK’s services. Customers will not be able to opt-out of receiving administrative notices.
Security
Protecting your privacy and your information is a top priority at WebSmart UK. We have taken careful measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our web site, it is stored behind a firewall. All WebSmart UK employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.
Notification of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change.
Privacy Policy Compliance
If you feel that WebSmart UK has not complied with the policies outlined in this privacy statement please inform us by using our contact form
Summary of terms
Browser
Used to locate and display Web pages via a software application. The most popular ones are Netscape Navigator and Microsoft Internet Explorer.
Cookie
Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.
IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.
IP address
If you are connected to the Internet you have one, for example it may look something like this 198.189.98.9
Web Server
Delivers (serves up) web pages to your computer.
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